SOUTH AUSTRALIA
South Australian Community Achievement Awards

- In 50 words (2-3 short sentences), please outline your understanding of ageism and why you have chosen to tackle it.
- What action are you taking to tackle ageism and how is it increasing perceptions of the value of older people to society?
- Outline any challenges/obstacles and what you have done to overcome them.
- How have you measured the impact of your action IE how do you know you are making a difference, and what results have you achieved?
- In 50 words (2-3 short sentences), please summarise your nomination, highlighting your achievements IE actions taken and impacts made.

- Outline your innovative welfare program, contribution and outcomes achieved
- Explain why the program was innovative or unique, and the nature of your input
- Was the program delivered paid or voluntary, and number of hours contributed (paid and/or unpaid)
- Discuss difficulties or barriers and how they have been overcome (if relevant)
- Outline who has benefited from your program, highlighting the role that community involvement played
- Commitment to improving health situation/scenario of the individual, service or organisation you provide for
- In 25 words (2-3 sentences), please summarise your nomination; highlighting your achievements and impacts made. This summary will be used for all media purposes and onstage presentations at the gala dinner.

- Brief background and history of the business
- Description of successful product and/or service delivery
- Examples of recent business achievements, innovation or performance success
- Involvement with wider industry groups and the local or wider community
- Describe any barriers or difficulties and how they have been overcome
- In 25 words (2-3 sentences), please summaries your nomination; highlighting your achievements and impacts made. This summary will be used for all media purposes and onstage presentations at the gala dinner.

If you provide personal care, support and/or assistance to family or friends who have a disability, a mental illness, dementia, a long-term health condition, an illness that is terminal, an alcohol or drug related problem or someone who is frail due to age – then you are a Carer. In Australia there are almost 2.65 million Carers and an estimated 30,000 Young Carers in South Australia. Young Carers are 25 years of age and under and to be eligible for this award must be between the ages of 13 and 25.
The Young Carer Achievement Award recognises a young South Australian whose caring role has an ongoing impact on their everyday life and who has championed the cause of Young Carers, improving recognition, awareness, and services. Carers SA presents this award to celebrate this individual achievement in championing the Carer cause to improve the lives of Carers in South Australia.
- Be over the age of 13 and under the age of 25 at the time of the awards
- Be a current Carer whose caring role has an impact on everyday life
- Not be a paid support worker and not be fulfilling their caring role as part of a volunteer program
- Please note if the Carer is under the age of 18 they will need to provide evidence of parental/guardian consent in their application
Outline the Caring role (the length of the role, the hours involved in caring, the condition/s of the person being cared for) and other relevant information related to the caring role.
How have you managed to juggle educational/work requirements with your caring role.
Outline the challenges and obstacles faced in their caring role that affected the Carer and others and the actions taken to overcome them.
Outline any networking, groups, services or support that the Carer has helped establish, support or been involved in. How long has the Carer been involved?
Outline how the person has championed the cause of Carers. How has the Carer used their voice to raise awareness of the needs of Carers through avenues such as committees, media, campaigns, promotions that have made a difference to the wider community of Carers.
- In 25 words (2-3 sentences), please summarise your nomination; highlighting your achievements and impacts made.This summary will be used for all media purposes and onstage presentations at the gala dinner.

If you provide personal care, support and/or assistance to family or friends who have a disability, a mental illness, dementia, a long-term health condition, an illness that is terminal, an alcohol or drug related problem or someone who is frail due to age – then you are a Carer. In Australia there are almost 2.65 million Carers and an estimated 245,000 Carers in South Australia. Carers can be any age. Parents, grandparents, partners, siblings, children, friends, and neighbours may all take on a caring role at some point in their life.
The Carer Achievement Award recognises a South Australian Carer who has not only provided substantial long-term care but who has also worked to improve the recognition, services and supports for other Carers. Carers SA presents this award to celebrate this individual achievement in championing the Carer cause to improve the lives of Carers in South Australia.
Carers SA has 30 years of experience providing unpaid Carers with a range of services including:
- Carer Gateway services such as:
- Carer support planning
- Emergency respite
- Peer Groups
- Coaching
- Counselling
- Tailored support packages
- Carer Breaks
- Community Connections; and
- Advocacy
Category Guidelines:
- Be a current or past family carer who has had a substantial long term caring role with recent caring experience
- Not be a paid carer and not be fulfilling their caring role as part of a volunteer program
- Be over 18 years of age
- Outline the length of the caring role and when, severity of the condition of the person and what the personal caring role entailed, the hours involved in caring
- Outline the challenges and obstacles they faced in their caring role and the actions taken to overcome obstacles and challenges that affected themselves and others
- Outline any networking, groups, services or support, carer has helped establish or support or been involved in, and for how long
- Outline how the person has championed the cause of carers, how they have used their voice to raise awareness of the needs of carers such as committees, media, campaigns, promotions that has made a difference to the wider community of carers
- Provide details on any awards or recognition that the carer has received (written answer or use the ‘Attachments’ section below to upload photos, media clippings, etc.)
- In 25 words (2-3 sentences), please summarise your nomination; highlighting your achievements and impacts made.This summary will be used for all media purposes and onstage presentations at the gala dinner.

Customer service plays a pivotal role in the success of any business or organization. The Konica Minolta Australia Customer Service Award is a prestigious accolade that recognizes and celebrates exceptional customer service within organizations or by individuals. By sponsoring this award, Konica Minolta demonstrates its commitment to promoting and rewarding excellence in customer service. The award serves as a platform to acknowledge individuals, teams or organisations that consistently go above and beyond to provide exceptional experiences to customers. Through this award Konica Minolta aims to inspire a customer-centric culture and encourage organizations to prioritize outstanding service and customer satisfaction. The award highlights the importance of exceptional customer service and its impact on building strong relationships and driving success in all aspects of business.
Some points to consider when filling out this application:
--- How do you ensure a positive customer experience throughout the entire customer journey?
--- How do you proactively anticipate customer needs and exceed their expectations?
--- How do you handle difficult or dissatisfied customers, and what steps do you take to turn the situation around?
--- What strategies or initiatives have you implemented to improve customer satisfaction and loyalty?
- Please provide a brief background of the business/organisation and the nominee (a team or an individual)
- Can you please share a specific instance where you went above and beyond to provide exceptional service to a customer and also provide an example of how you successfully collaborated with others to deliver outstanding service?
Training and development undertaken
Outline how the nominee (a team or an individual) has made an impact on the business and wider community
Testimonials that back up examples of customer service excellence will be viewed favourably
In 25 words (2-3 sentences), please summarise your nomination; highlighting your achievements and impacts made. This summary will be used for all media purposes and onstage presentations at the gala dinner.

- Outline your rural health and wellbeing contribution and outcomes achieved
- Who has benefited and the nature of your input
- Is the health service paid or voluntary and number of hours contributed (paid and/or unpaid)
- Discuss barriers and how they have been overcome (if relevant)
- Outline your community involvement
- Commitment to improving health situation/scenario of the individual, service or organisation you provide for
- In 25 words (2-3 sentences), please summarise your nomination; highlighting your achievements and impacts made.This summary will be used for all media purposes and onstage presentations at the gala dinner.

Ryde International believes that strong connections with others helps to build vibrant communities where people live, work, meet, learn and play. These communities are built on a platform of passion and purpose, and thrive on the understanding that failure is a crucial cornerstone to success. Ryde believes that strong communities build the resolve to support each other, by using what they're got to get where they want to go and as such, contribute to the overall experience of the individual community members.
The Ryde International Connecting Communities Award recognises grass-roots initiatives that demonstrate genuine involvement and support of community programs adding value to the lives of those throughout a diverse range of communities. Regardless of the outcomes they achieve, these initiatives support communities in celebrating their uniqueness, their willingness to explore, and the sheer effort required to provide inclusive, safe and welcoming communities.
- Provide a brief background and history of the community initiative
- Outline the short and long term goals of the community initiative
- Demonstrate community involvement a) In your planning; b) In the way your project is delivered; c) In the way your project is received (participation)
- Demonstrate the value of your initiative to your local community. You can use media clippings, testimonials, photos as well as commentary to respond to this question
- Provide details of any challenges and/or obstacles that you have had to overcome and how this has been achieved
- In 25 words (2-3 sentences), please summarise your nomination; highlighting your achievements and impacts made. This summary will be used for all media purposes and onstage presentations at the gala dinner.

- Provide a description and history of the sporting club, program or initiative.
- Outline how the sporting club, program or initiative is involving the community and their role in building strong, vibrant and healthy communities.
- Provide any testimonials from members of the community who have benefited from involvement (you can include written answers, links or use the ‘Attachments’ section to upload media clippings or other documents).
- Provide details on both short term and long-term goals for the sporting club, program or initiative and any community consultation.
- Outline any barriers or obstacles that have been faced.
- In 25 words (2-3 sentences), please summarise your nomination; highlighting your achievements and impacts made.This summary will be used for all media purposes and onstage presentations at the gala dinner.